Manager's personal message

We are glad to inform you that we will be ready to welcome you from Monday 15 June! While our preparation goes on, we want to assure you that our hospitality will be warm and professional as usual. The little changes we need to make, due to the current situation, will not affect your accommodation experience at all. Besides, all these years, safety and hygiene have been our top priorities anyway. 

 

What we already do

✓ Offer apartments with independent access, No need to use any crowded common spaces.

✓ Employ skilful housekeeping personnel. 

✓ Train, educate and supervise staff on our high cleaning standards.

✓ Insist on deep and thorough cleaning.

✓ Sanitise sensitive areas and spots that tend to attract germs.

✓ Use cleaning and sanitising materials of very good quality. 

✓ Maintain air-condition and sewage systems regularly.

✓ Use exclusively white towels and linen.

✓ Change towels/linen during stay too.

✓ Collaborate with professional laundry service (towels/linen are washed at 70°C and ironed with press at 160°C).

✓ Inform guests about the local emergency numbers. 

✓ Give guests my personal telephone number which is available 24/7 in case of emergency.

✓ Interact with guests and try to improve continuously.

 

What changes

Definitely none of the above. We keep doing what we have been doing since 2015 with care and consistency. However, we do understand that the current global health crisis, requires a few extra precautionary actions. So, for this year we also:

 

✓ Fully comply with hygiene protocols determined by the Greek state. 

✓ Reinforce protective measures of our personnel.

✓ Train executives and staff on the new regulations.

✓ Improve cleaning tools and materials where needed (e.g. steam cleaner for sensitive surfaces). 

✓ Note down personal details of all guests (not only the details of those proceeding with the reservation). 

✓ Double the minimum period between check out and check in, to achieve even better cleaning and ventilation. This practically means that check-out must be done by 10.30, while check-in will be allowed only after 17.30.

✓ Adjust visits for cleaning and changing towels/linen according to the new rules and length of stay. 

✓ Inform guests about general hygiene rules and protective measures.

✓ Stay alerted, but also fully ready to offer you a wonderful accommodation experience as always!